kemsuСибСкриптSibScript2949-21222949-2092Kemerovo State Universitykemsu-947Research ArticleЭкономикаECONOMYИНТЕГРАЛЬНАЯ МОДЕЛЬ ОРГАНИЗАЦИОННОЙ ЛОЯЛЬНОСТИ ПЕРСОНАЛАTHE INTEGRATED MODEL OF ORGANIZATIONAL LOYALTYБерлизеваЯ. В.BerlizevaY. V.

Берлизева Яна Владимировна – аспирантка кафедры управления человеческими ресурсами.+7-916-780-38-38, yanaslog@gmail.com

Yana V. Berlizeva – post-graduate student at the Department of Human Resource Management

yanaslog@gmail.comНИИ «Высшая школа экономики» Кемеровского государственного университетаРоссияNational Research University ‘Higher School of Economics’Russian Federation20131703201604-2174178Copyright © Берлизева Я.В., 20132013Берлизева Я.В.Berlizeva Y.V.This work is licensed under a Creative Commons Attribution 4.0 License.https://www.sibscript.ru/jour/article/view/947

В статье содержится литературный обзор подходов к определению организационной лояльности и близких по значению терминов, таких как «удовлетворенность», «вовлеченность», «идентификация» и «приверженность». На основании описания конструктов понятий сформирована интегральная модель лояльности персонала и выявлена взаимная зависимость синонимичных определений.

The paper provides a literature review of the approaches to defining 'organization loyalty' and synonymous concepts: «satisfaction», «engagement», «identification» and «commitment». As the result, the integrated model of organizational loyalty is suggested, based on the definition of relationship between the terms.

организационная лояльностьинтегральная модель лояльности персоналаудовлетворенностьвовлеченностьидентификацияприверженностьorganizational loyaltyintegrated model of organizational loyaltysatisfactionengagementidentificationcommitmentReferencesAllen, N. J. Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity / N. Allen., J. Meyer // Journal of Vocational Behavior. – 1996. – № 49.Allen, N. J. Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity / N. Allen., J. Meyer // Journal of Vocational Behavior. – 1996. – № 49.Foci and bases of employee commitment: Implications for job performance / T. Becker [et al.] // Academy of Management Journal. – 1996. – № 39.Foci and bases of employee commitment: Implications for job performance / T. Becker [et al.] // Academy of Management Journal. – 1996. – № 39.Berry, L. L. Marketing Services: Competing through Quality / L. Berry, A. Parsuraman // The Free Press. – New York, 1993.Berry, L. L. Marketing Services: Competing through Quality / L. Berry, A. Parsuraman // The Free Press. – New York, 1993.Buchanan, B. Building organizational commitment: The socialization of managers in work organizations / B. Buchanan // Administrative Science Quarterly. – 1974. – № 19.Buchanan, B. Building organizational commitment: The socialization of managers in work organizations / B. Buchanan // Administrative Science Quarterly. – 1974. – № 19.Dunham, R. B. Organizational Commitment: The Utility of an Integrative Definition / R. Dunham, J. A. Grube, М. В. Castaneda // Journal of Applied Psychology. – 1994. – № 79.Dunham, R. B. Organizational Commitment: The Utility of an Integrative Definition / R. Dunham, J. A. Grube, М. В. Castaneda // Journal of Applied Psychology. – 1994. – № 79.Finegan, J. E. The impact of person and organizational values on organizational commitment / J. Finegan // Journal of Occupational & Organizational Psychology. – 2000. – № 73.Finegan, J. E. The impact of person and organizational values on organizational commitment / J. Finegan // Journal of Occupational & Organizational Psychology. – 2000. – № 73.A Social Identity Perspective on the Relationship Between Perceived Organizational Support and Organizational Commitment / J. Fuller [et al.] // Journal of Social Psychology. – 2003. – № 143.A Social Identity Perspective on the Relationship Between Perceived Organizational Support and Organizational Commitment / J. Fuller [et al.] // Journal of Social Psychology. – 2003. – № 143.Gilbert, J. A. A re-examination of organizational commitment / J. Gilbert, J. M. Ivancevich // Journal of Social Behavior & Personality. – 1999. –№ 14.Gilbert, J. A. A re-examination of organizational commitment / J. Gilbert, J. M. Ivancevich // Journal of Social Behavior & Personality. – 1999. –№ 14.Grusky, O. Career Mobility and Organizational Commitment / O. Grusky // Administrative Science Quarterly. – 1966. – №10.Grusky, O. Career Mobility and Organizational Commitment / O. Grusky // Administrative Science Quarterly. – 1966. – №10.The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value /J. Heskett [et al.] // The Free Press. – New York, 1997.The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value /J. Heskett [et al.] // The Free Press. – New York, 1997.Arai, K. Organizational Loyalty: A Preliminary Study / K. Arai // Citation Hitotsubashi Journal of Economics. – 1995. – № 36(1).Arai, K. Organizational Loyalty: A Preliminary Study / K. Arai // Citation Hitotsubashi Journal of Economics. – 1995. – № 36(1).Marchiori, D. M. Organizational commitment of a health profession faculty: dimensions, correlates and conditions / D. M. Marchiori, A. B. Henkin // Medical Teacher. – 2004. – № 26.Marchiori, D. M. Organizational commitment of a health profession faculty: dimensions, correlates and conditions / D. M. Marchiori, A. B. Henkin // Medical Teacher. – 2004. – № 26.Mayer, R. Predicting participation and production outcomes through a two-dimensional model of organizational commitment / R. Mayer, F. Schoorman // Academy of Management Journal. – 1992. – № 3.Mayer, R. Predicting participation and production outcomes through a two-dimensional model of organizational commitment / R. Mayer, F. Schoorman // Academy of Management Journal. – 1992. – № 3.McElroy, J. C. Railroad Employee Commitment and WorkRelated Attitudes and Perceptions / J. C. McElroy, P. C. Morrow // Transportation Journal. – 1995. – № 34.McElroy, J. C. Railroad Employee Commitment and WorkRelated Attitudes and Perceptions / J. C. McElroy, P. C. Morrow // Transportation Journal. – 1995. – № 34.Employees' nonwork obligations and organizational commitments / S. Mellor [et al.] // Human Resource Management. – 2001. – № 40.Employees' nonwork obligations and organizational commitments / S. Mellor [et al.] // Human Resource Management. – 2001. – № 40.Micolo. Suggestions for achieving a strategic partnership / Micolo // HR Focus. – 2000. – № 70(9).Micolo. Suggestions for achieving a strategic partnership / Micolo // HR Focus. – 2000. – № 70(9).Montgomery, D. Markers in Licenses and Efficient Pollution Control Programs / D. Montgomery // Journal of Economic Theory. –1972. – № 5.Montgomery, D. Markers in Licenses and Efficient Pollution Control Programs / D. Montgomery // Journal of Economic Theory. –1972. – № 5.Mowday, R. T. Employee-organization linkages: The Psychology of Commitment, Absenteeism, and Turnover / R. Mowday, L. W. Porter, R. M. Steers. – New York: Academic Press, 1982.Mowday, R. T. Employee-organization linkages: The Psychology of Commitment, Absenteeism, and Turnover / R. Mowday, L. W. Porter, R. M. Steers. – New York: Academic Press, 1982.Mowday, R. T. The Measurement of Organizational Commitment / R. Mowday, R. M. Steers, L. W. Porter // Journal of Vocational Behavior. – 1979. – № 14.Mowday, R. T. The Measurement of Organizational Commitment / R. Mowday, R. M. Steers, L. W. Porter // Journal of Vocational Behavior. – 1979. – № 14.Tett, R. P. Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta-analytic findings / R.Tett, J. P. Meyer // Personnel Psychology. – 1993. – № 46.Tett, R. P. Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta-analytic findings / R.Tett, J. P. Meyer // Personnel Psychology. – 1993. – № 46.Wiener, Y. Commitment: a behavioral approach to job involvement / Y. Wiener, A. S. Gechman // Journal of Vocational Behavior. – 1977. – № 10.Wiener, Y. Commitment: a behavioral approach to job involvement / Y. Wiener, A. S. Gechman // Journal of Vocational Behavior. – 1977. – № 10.Вершило, Ю. М. Определение понятия «лояльность персонала» / Ю. М. Вершило // Управление персоналом. Ученые записки. Книга IV. – СПб: Изд-во СПбГУЭФ, 2006.Вершило, Ю. М. Определение понятия «лояльность персонала» / Ю. М. Вершило // Управление персоналом. Ученые записки. Книга IV. – СПб: Изд-во СПбГУЭФ, 2006.Дейнека, О. С. Экономическая психология: учеб. пособие. – СПб.: Изд-во С.-Петерб. ун-та, 2000. – 160 с.Дейнека, О. С. Экономическая психология: учеб. пособие. – СПб.: Изд-во С.-Петерб. ун-та, 2000. – 160 с.Доминяк, В. И. Лояльность персонала как социально-психологическая установка / В. И. Доминяк // Ананьевские чтения: тезисы научно-практической конференции "Ананьевские чтения-2000", под ред. А. А. Крылова. – СПб.: Изд-во СПб университета, 2000.Доминяк, В. И. Лояльность персонала как социально-психологическая установка / В. И. Доминяк // Ананьевские чтения: тезисы научно-практической конференции "Ананьевские чтения-2000", под ред. А. А. Крылова. – СПб.: Изд-во СПб университета, 2000.

The authors declare that there are no conflicts of interest present.